Dear customers, friends and family of Mazzei,

These are challenging times as Australia and the international community work together in the wake of COVID-19. Despite these current events, Mazzei remains committed to delivering to our customers the highest standard of home possible while maintaining a safe work environment to all of our staff and trades. We’re doing our best to ensure our business remains steady, with your health and the health of our people and trades our number one priority.

In line with the announcements by Federal and Victorian State Government, we continue to operate as normal with strict adherence to the social distancing and hygiene recommendations. Our approach is to ensure the utmost safety to all of our stakeholders while continuing to operate as close to normal as possible. I would like to outline a number of key points of how Mazzei are managing the current situation below.

Our show home is open for business by private appointment only at this time. To book a private appointment please call our office on 03 8391 1900. Our private display appointments will adhere to rigorous social distancing protocols and hygiene measures.

Our office-based team are working remotely and we are fortunate that we had these system already in place before this current situation. Internal and external meetings are occurring through Zoom and this has been working very well.

Our architectural services through Webster Architecture & Interiors (WAI) remain substantially unaffected with WAI’s team having already made the transition to remote working. We do encourage our design meetings to occur over Zoom however we can arrange in-person meetings too, ensuring adherence to social distancing guidelines. The architect and design industry are well placed to pivot their working arrangements as required.

Our construction teams are continuing to supervise and oversee all jobs that are currently on site without disruption, while adhering to strict enforcement of the social distancing rules and enforcing bans to anyone who is unwell, has recently traveled overseas or has been in contact with someone with, or suspected of, COVID-19.

Our trades continue to work on site adopting rigorous distance and safety measures.

We have been working with our suppliers for over a month now to ensure continuity of supply to site and so far have not experienced or forecast any major product delays. This is being reviewed constantly but feel comfortable this should not be an issue in the short/medium term.

We remain as committed as ever to being with you on this exciting journey even during trying times, and while no business will be immune from the effects of the COVID-19 pandemic, I can assure you that the Mazzei Group is in a strong position to confidently address current challenges.

I wish you health and safety for you and your family and I assure you, we will be on the front foot with updates as circumstances evolve and new information comes to light. Please reach out to us should you have any questions.

Yours sincerely,

Daniel Mazzei